Successful Conflict Resolution -- A Skill For Working Together
Clear guidelines on identifying the problem, brainstorming and evaluating solutions, and agreeing on a plan of action. Highlights good communication as the key to successful conflict resolution; gives tips for speaking one's mind in an assertive manner. Includes a brief quiz that helps readers evaluate their understanding of the material. Same content as Classic booklet, "Conflict Resolution." 16 pages, 5 1/2" x 8"